These Terms and Conditions govern the use of our online store and the purchase of products from our website. By accessing and using our website, you agree to comply with these terms and conditions. Please read them carefully before making a purchase.
1. General
1.1. By placing an order on our online store, you confirm that you are at least 18 years old or have obtained parental or guardian consent to make a purchase.
1.2. You agree to provide accurate and complete information when placing an order, including your name, shipping address, email address, and payment details.
1.3. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be fraudulent or in violation of these terms and conditions.
1.4. The content and images on our website are the property of our online store and are protected by copyright laws. You may not use, reproduce, or distribute any of the content without our prior written consent.
2. Product Information
2.1. We make every effort to provide accurate and up-to-date product information on our website. However, we cannot guarantee that the information, including product descriptions, colors, and pricing, is entirely accurate, complete, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
2.2. The images of products on our website are for illustrative purposes only. The actual product may vary in appearance, color, and packaging.
2.3. Prices displayed on our website are in GBP and are subject to change without notice. The final price, including any applicable taxes and shipping charges, will be displayed during the checkout process.
3. Ordering and Payment
3.1. When placing an order, you are making an offer to purchase the selected products. All orders are subject to acceptance by our online store.
3.2. We accept various payment methods, as indicated on our website. You agree to provide valid payment information and authorize us to charge the specified amount for your order.
3.3. In the event of a pricing error or other issues with the order, we reserve the right to cancel or adjust the order accordingly. We will notify you of any such changes and provide options for proceeding with the order.
3.4. Once your order is submitted and accepted, you will receive an order confirmation email with the details of your purchase. Please review the information carefully and contact us immediately if any changes or corrections are needed.
4. Shipping and Delivery
4.1. Please refer to our Shipping Details section for information regarding shipping methods, costs, and estimated delivery times.
4.2. The estimated delivery times provided are approximate and may vary depending on factors beyond our control, such as customs clearance and local postal services. We are not responsible for any delays or issues caused by these external factors.
4.3. Risk of loss or damage to the products passes to you upon delivery. Please inspect the package and contents upon receipt and notify us within 24 hours of any damages or discrepancies.
5. Returns and Exchanges
5.1. We want you to be satisfied with your purchase. Please refer to our Return Policy page on our website for detailed information on returns, exchanges, and refunds.
5.2. To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when you received it. Some products may be excluded from our return policy for hygiene or safety reasons.
5.3. You are responsible for any return shipping costs unless the return is due to our error or a defective product.
6. Intellectual Property
6.1. All intellectual property rights, including trademarks, logos, and copyrights, displayed on our website are the property of our online store or their respective owners. You are prohibited from using or reproducing any of these intellectual property assets without prior written permission.
7. Limitation of Liability
7.1. Our online store, its affiliates, employees, or representatives shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or the purchase of products, even if advised of the possibility of such damages.
7.2. We make no warranties or representations, express or implied, regarding the products’ fitness for a particular purpose or their merchantability, unless otherwise stated.
8. Governing Law and Jurisdiction
8.1. These terms and conditions shall be governed by and construed in accordance with the laws of the US. Any disputes arising from these terms and conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts in the US.
By using our online store and placing an order, you acknowledge that you have read, understood, and agreed to these terms and conditions.
If you have any questions or concerns about these terms and conditions, please contact us using the contact information provided on our website.